PlayFrank is one of the many online gambling clubs that are owned and operated by EveryMatrix NV Casinos, which is among the most prestigious online casino companies. This gaming site is a sister casino to other top names in the business the likes of Viks, Jetbull, and Fantasino casinos. The gaming establishment opened its doors in 2014 and has succeeded in pleasing millions across the globe judging from the heavy traffic it enjoys annually.
PlayFrank is all rounded in the provision of casino services starting with an awe-inspiring game selection topped with bonuses and promotions that boost gameplay time without costing the player much money. The establishment has also been licensed by the UK Gambling Commission and Malta Gaming Authority and has seals of approval from several independent bodies.
PlayFrank keeps its players enticed with bonuses and promotions for new gamers and those that have been playing for some time. This gaming site does not have a definite no deposit bonus, but sometimes it is offered by the casino and its game providers or through affiliates, where the use of bonus codes is required.
A definite welcome reward is in place for those who make real money deposits, and the package extends over the first three times punters cash into their accounts. This offer is given as follows:
|First deposit||A 100% match promotion of as much as 100 pounds, euros, or dollars|
|Second deposit||A 50% match promo that goes as high as 200 dollars, pounds or euros|
|Third deposit||One hundred free spins|
The first and second deposits are also rewarded with fifty free spins each. Therefore, this PlayFrank bonus amounts to 300 dollars, euros, or pounds, and two hundred free spins. Some of the terms and conditions one must abide by to make the bonus and its winnings eligible for withdrawal include:
- Only new gamblers can claim the welcome bonus, and it is limited to one claim per household or device.
- The match bonus amounts have to be played through 35 times before withdrawal.
- The amount is triggered by a minimum deposit of twenty euros, pounds, or dollars.
Each of the two hundred free spins has a value of 0.1 credits, and the wins it collects are treated as a bonus and subjected to the same playthrough term as the matchups. On the upside, players are not limited on the payouts they can accrue. PlayFrank slots contribute the most towards meeting the playthrough requirements.
This gambling destination has managed to remain popular among the masses with the provision of games developed by more than ten gaming companies; this allows gamers to explore a variety of game developments to keep things exciting. Some of the included ones are NetEnt, Microgaming, Booming Games, PariPlay, Play’n Go, Quickspin, and Evolution Gaming among others.
NetEnt and Microgaming slots at PlayFrank are some of the top choices for gamblers, and they contribute to the biggest game category in this casino. More than 1300 listed titles come in numerous variations ranging from traditional three reeled to video and three-dimensional options. Video Poker, table games, and live sets are also provided, but not as extensively as slot machines.
Real money play is offered for all PlayFrank games, and some of the options that can be used to cash into one’s account include:
- Trustly, etc.
These options are accessible in different numbers depending on the state one resides. Some options like Visa, MasterCard, and Skrill are universally recognized while others like Turkey Bank Wire can only be found in specific countries, which in this case is Turkey. Ten euros is the minimum amount one can deposit, but this limit may be higher for some payment methods. Deposits are immediate just like in most other gaming sites.
Withdrawals are conducted using fewer options, and this remains the case in most other gaming sites. Universal options are the most provided including Skrill, MasterCard, Visa Electron, Neteller, and EcoPayz.
PlayFrank has a pending period of twenty-four hours in place to assess the request made and determine its legitimacy. The tests help meet the anti-money laundering terms put in place by its license providers.
EWallets clear withdrawals the fastest after the pending period has elapsed, and it takes them up to twenty-four hours. Credit and Debit cards take one to three days, and bank transfers can last between five and seven days before the cash reflects in one’s account. A minimum withdrawal limit is not stated, but gamers are limited to a maximum of ten thousand euros per week, which makes the monthly limit forty thousand euros.
Since PlayFrank is available in several countries, it has adopted the use of several currencies including Australian dollars, US dollar, Swedish kronur, Norwegian Kroner, euros, and pounds. Payment methods like PayPal come in handy for gamblers in regions that do not use any of the accepted currencies thanks to its currency conversion services.
PlayFrank runs with licenses from the UK Gambling Commission and Malta Gaming Authority. The license providers of a casino play a big role in the personal and financial safety of gamers, and these two bodies are known for being the best at it.
The UKGC oversees gambling in the United Kingdom, and its license carries weight in other European jurisdictions. It is recognized as the biggest casino licensing body, and it has a reputation of being tough on the provision of fair play to gamblers; this is accomplished by testing the software used to run games using independent bodies like eCOGRA, TST, and iTech Labs.
Malta Gaming Authority shares the same select reputation of the UKGC, but it is mainly recognized for its customer care that has set the bar high for other gaming companies. MGA has helped resolve more issues between casinos and players than most other licensing institutions, and nearly all of them have ended amicably. This body also runs tests on PlayFrank’s RNGs, so one can rest assured that the entity has been proven fair in multiple ways.
According to the regulations of the UK Gambling Commission and Malta Gaming Authority, PlayFrank has a secure 128-bit SSL encryption system that is similar to the ones used in banking institutions. This system is in place for the security of players’ information provided during account registration and money transfers. Both the site and player’s ends are kept secure while communication is maintained in an unreadable form.
Even though PlayFrank holds two of the most powerful gambling licenses in the online casino realm, it still cannot provide its services to players in a good number of countries. Some of the nations that fall into the entity’s banned list include:
- the Czech Republic
- North Korea
- Spain, etc.
In countries like Australia, PlayFrank lacks the necessary licenses to operate in the region. In the United States, the UIGEA law that limits gambling money transfer by banks makes the country unsuitable for business. It is the gamer’s responsibility to understand the laws of the land before signing up to PlayFrank and making any real money transactions.
Advantages and Disadvantages of PlayFrank Casino
PlayFrank may be one of the new members of the online gaming scene having only been around for four years, but it has already managed to cement itself as a big player. Customer care is one of the many areas this gambling destination has excelled and has a detailed FAQ section placed at the bottom of their homepage.
If gamblers’ issues have not been addressed there, they can contact the team using live chat, which is accessible even to non-registered gamblers. Phone contact can also be used, and toll-fees apply depending on one’s region and service provider. Emails can also be sent, and three different ones have been provided for support, complaints, and compliance.