Lucky247 Casino is powered by Microgaming exclusively, and it is one of the new entrants. Lucky247 online casino got its start in 2012, and it has climbed up the ranks fast if we consider this short period of time. They have their license to operate from the United Kingdom Gambling Commission and the Malta Gaming Authority.
They were under the spotlight because of multiple customer complaints and their long payment processing time. In fact, many critics began to say Lucky247 is not a reliable gambling platform. However, they are still operating properly and are attracting more online gamblers from various countries.
They are owned by Broadway Gaming Limited Casinos. eCOGRA, which is a reputed independent organization, audits their payout rates regularly, and so you can be certain of getting a fair gambling experience here.
In this review, we will help you find out about the bonuses, promotions and money transaction methods available here so you can make the right decision.
Bonuses Provided at Lucky247 Casino
Casinos release bonuses to attract more customers and reward the existing ones. They are the main reason why people prefer to play on online gambling platforms. A large number of promotional deals ensures that you keep playing at the casino. At Lucky247 online casino, you get multiple bonuses, and they are as follows:
- Welcome Package: Their welcome offer is divided into three stages. With your first deposit, you will get a 100% match reward with the upper limit of $250. On your second deposit, you will get a 25% match reward. The maximum you can get here is $150. Lastly, with the third deposit, you will get a 50% match bonus where you can get up to $100. In total, you can get $1,050 with the welcome package. To withdraw the money you win, you will need to meet the wagering requirements of 40x the total amount you get in your account. You will need to make the minimum deposit of $20 to get these rewards.
- Regular Deals: They have many regular offers for their players. You can take part in the “Guess the Game” bonus, where you can get free spins on specific titles. If you interact with their social media accounts, you can get added rewards. New players can take part in the “Daily Deals” which give you 7 days of unique deals.
- VIP Section: You get loyalty points for every $10 you wager at this casino. There are 5 levels, and each level gives you more deals and offers. Level 5 players can take part in weekly deals such as “Casino Bonus Wednesday” and “Free Spins Friday”.
Withdrawal and Deposit Methods to Avail at Lucky247 Casino
If you want to play for real money, you will have to make deposits in your casino account. Although they provide the play for free facility which you can enjoy without depositing, you cannot win any real money through this. If you want to gamble, they have multiple payment facilities available for you to use. Following are the primary payment methods you can use here:
For making deposits, you will need to use Maestro, POLi, Visa, Visa Electron, MasterCard, Euteller, iDEAL, Neteller, PaysafeCard, Ukash, InstaDebit, Solo, and Skrill.
To withdraw money from your casino account, you will have to use MasterCard, Visa, Solo, Maestro, eWire, InstaDebit, Visa Electron, and Skrill. The maximum amount you can withdraw a day is 10,000 GBP.
The website takes a processing time of 24 to 72 hours for every withdrawal request. There have been several complaints from players regarding their slow withdrawal process. However, the casino has assured players that it will work on this problem.
After the processing time, you will have to wait for the following durations based on the method you are using:
- E-wallets take a maximum of 48 hours
- Credit or debit cards take 3 to 5 days
- Cheques take two weeks maximum
- Bank transfers can take up to a week.
If you wish to become an affiliate of this gambling site, you will have to join the Broadway Affiliate programme.
Accepted Currencies and Country Availability
Even though the site is only available in English and German, they accept multiple currencies including Australian Dollar, British Pound Sterling, Euro, and Canadian Dollar.
Every country has its own set of rules regarding online gambling. Due to this reason, you cannot access Lucky247 online casino from any country. It is prohibited in Cuba, Australia, Afghanistan, France, Belarus, Congo, Denmark, Belgium, Macau, Mayotte, Iraq, Liberia, Hong Kong, Myanmar or Burma, Italy, Libya, Iran, Venezuela, Zimbabwe, the United States, and Sweden.
Pros and Cons of Lucky247 Casino
Before creating an account with this or that online gambling platform, one should carefully check its pros and cons in order not to be disappointed in the future. We have provided the pluses and minuses of this platform at the beginning of our review. Make sure to read them.
- Regulated by the UKGC and the Malta Gaming Authority
- Verified by eCOGRA for fairness in the games
- Uses the SSL technology for securing data
- Has 24/7 customer support through live chat, phone number, Skype, and email
- Mobile gambling facility available
- Software powered by Microgaming
- Multiple complaints present against the casino
- Takes too long to respond to complaints
- Not available in the US
Quality of Customer Support at Lucky247
In case you come across any issues while making deposits or withdrawals, you can get in touch with their customer support staff. It is necessary to check the customer service available on a platform before making any decisions.
At this casino, you get a live chat facility to contact the support staff. You can also contact them through the toll-free number as well as by email. They have dedicated phone numbers for the users in Australia, Great Britain, and Sweden.
Apart from these, you can use their international support number if you do not reside in any one of these countries. However, be sure to check the terms of the platform because many players have faced issues contacting the customer support for various issues.
As you can see, Lucky247 is an impressive platform with a plethora of facilities for online punters. From their attractive bonus packages to a large selection of Microgaming titles, they have a lot to impress you with. Thus, it is an interesting platform indeed. The only drawback was of the slow response time for complaints. You can start playing here but only after you have fully understood the terms and conditions of the platform.